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How to Order From Primarily A Cappella

Primarily A Cappella has been delivering the best of vocal harmony to tens of thousands of satisfied customers all over the world for over ten years. We give you many convenient ways to purchase from our free catalog of more than 5,000 CDs, videos, songbooks and instructional materials.

ordering methods Phone | E-Mail | Online | Mail | Fax | In Person

Payment options: All major credit cards, checks, Purchase Orders, cash, PayPal, money orders

Order Details

Whether by e-mail, fax, phone or mail...

Tell us the catalog #, title and whether you want CD or cassette.

Include the street address where you want the package sent.

We accept Visa, Mastercard, American Express, Discover, personal U.S. bank checks, and school Purchase Orders (we will require a "hard copy" of the P.O., though you can fax it if it is more convenient!)

If placed online we will acknowledge the receipt of your order.

We ship first-class US mail unless otherwise requested. There is a priority service for an additional fee.

The vast majority of our orders are shipped within 24 hours from receipt. However, backorders can occur so please be prepared for the occasional delay.

California residents only will be charged 7.25% sales tax.

Ordering Methods

Telephone

You can reach us at our toll free number 1-415-419-5509 (746-4181) between the hours of 10 - 6 PM weekdays, Pacific Standard Time. If you call after hours you'll have the option of leaving your order on our voice mail.


Online via Shopping Cart

Our website now features a shopping cart for convenient secure online ordering. Simply click the "Add to Cart" button () when it appears next to an item (it will be accompanied by the price, item code and format of the merchandise, be it a CD, DVD, songbook, etc). From there, the shopping cart will confirm your addition of the item to your cart and store it until you are ready to check out, at which time you may scroll to the bottom of a page and click "View Cart" to confirm the contents of your order and proceed with submitting your billing & shipping info. If you experience any difficulties with the shopping cart, please report them via email to order@singers.com, or via phone, toll-free at 1(800)SING-181.


E-Mail

Many thousands of customers have joined our online buyers club, which allows them to send us orders by e-mail without re-sending credit card and address information every time. The OBC also entitles you to special offers and discounts! To learn more about this no-obligation club click here. Just send us an e-mail to order@singers.com and tell us you want to subscribe to the Online Buyers Club (OBC).

However, it is not necessary to join the OBC to place an order by e-mail. Send us an e-mail to the above address and provide us with your name, mailing address, credit card information (including expiration date) and a list of titles that you wish to order. We'll do the rest. We will also send you a confirmation e-mail to indicate that your order has been received.

We check our e-mail many times a day every day we are open (Monday-Friday, 10 - 6 p.m. Pacific Time).


Fax our On-line Order Form

You can print out this Order Form or this electronic order form (Adobe Acrobat) and fax or mail it to us. Please be sure to print clearly and legibly, or at least include_once a cover sheet.

fax (415) 459-1622

The Primarily A Cappella catalog is free and can be obtained by sending your street address to order@singers.com. The enclosed order form can be used directly, or photocopied, and mailed or faxed in to us


Postal Service

We of course also accept orders via regular mail. Be sure to include_once all the order details mentioned above. If you intend to pay by check or money order, this would be a good method for you. Our mailing address is as follows:

Primarily A Cappella
PO Box D
San Anselmo, CA 94979


In Person

From time to time, customers who live in the San Francisco bay area have opted to save a little money on shipping & handling and paid us a visit at our office in San Rafael. If you're in the area, give us a call toll-free at 1(800)SING-181 and someone can give you directions.


Payment Methods

Credit Cards

We accept Visa, Master Card, American Express and Discover.

Personal Checks and Money Orders

We accept personal checks and money orders, but cannot ship your order until receipt of the payment. For expedited shipping, we recommend the use of a credit card.

Purchase Orders

If you would like to place a purchase order with Primarily A Cappella, please send us a hard copy of your order via fax or mail. Be sure to provide us with a Purchase Order Number.

PayPal

Official PayPal Seal

We accept payment using Pay Pal.
IMPORTANT: Please be sure to add the shippings costs and applicable tax (CA residents only) as listed below.

International customers should email us their order first and we will reply with the exact shipping charge.

US SHIPPING CHARGES

If order totals

Add

One item

$3.50

Up to $25.00

$4.00

$25.01 - 50.00

$5.25

$50.01 - 75.00

$6.00

Over $75

$7.00

Priority Shipping*

$4.00


*(For Priority Service please add $4.00 Additional To Your Shipping Charge)

(INTERNATIONAL SHIPPING CHARGES)

Overseas orders will be charged the actual cost for us to ship the package when sent via air mail. This will vary depending on size of order and destination. Quotes can be given in advance.

We strive to ensure the highest quality of service for our customers. If you have any questions about your order our customer service is ready to help. Sorry, due to record industry practices only defective recordings can be returned.

Online Payments

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